Privacy Policy

1. Introduction

Nour Hairstylist respects your privacy and protects your personal data. This policy explains how we collect, use, and safeguard information when you use our website or services.

2. Information We Collect

We may collect the following information:

• Contact information such as name, email address, and phone number
• Appointment details such as services, dates, and times
• Technical data such as IP address, browser, and device information
• Communication data such as messages via forms, email, or WhatsApp

3. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Communicate about confirmations and questions
• Provide customer support
• Improve our website and services
• Comply with legal obligations

4. Legal Basis

Under GDPR we process data based on:

• A contract to deliver our services
• Legitimate interest to run our business
• Consent when you opt in to marketing
• Legal obligations

5. Data Sharing

We do not sell your data. We only share data with service providers that help us operate, such as the contact form or booking system, or when required by law.

6. Data Retention

We keep personal data only as long as needed for the purposes in this policy. Appointment records are usually kept for 2 years for administration and tax purposes.

7. Your Rights

You have the right to:

• Request access to your data
• Correct inaccurate data
• Request deletion when possible
• Restrict how data is used
• Receive your data in a portable format
• Object to certain processing
• Withdraw consent

8. Cookies

We use only necessary cookies for basic functionality. We do not use tracking or advertising cookies without consent. You can manage cookies in your browser settings.

9. Security

We take appropriate technical and organizational measures to protect your data. No internet transmission is fully secure.

10. External Links

Our website may contain links to external sites such as Instagram or a booking system. We are not responsible for their privacy practices.

11. Changes

We may update this policy. New versions will be posted here with an updated date.

12. Contact

Contact us if you have questions about this policy or your data.